Poojan (Wagh) Blog

Requests for comment

Why I won’t buy another ChannelMaster product

without comments

Because they won’t answer an easy question on what power adapter to use with the product that I bought (albeit a long time ago):

Your request (#31984) has been updated. Reply to this email or follow the link below:

Jeff Brown (Answer Center) Jan 09 09:47 am (MST)

Thanks for your inquiry.

Unfortunately the product you are requesting information on has been discontinued and we no do not provide complementary support on discontinued products.

Best Regards,

Jeff Brown
Tech Support Lead
Channel Master

Here’s my original request:

Jan 08 06:33 pm (MST)

Hi. I have an older CM-3043, but I can’t find the power supply. I have a bunch of universal dc supplies laying around, but I need to know the voltage that this thing wants.

I’ve looked around for data sheets etc but I can’t find any.

Can you tell me what voltage the CM-3043 needs, and if it is center-positive or center-negative? Thanks.

Unlike just about every electronic item that I’ve come across, they don’t have the supply requirements printed on the box, and they don’t have any data sheet or user manual available online.

This basically means that if I fry the product in the process of trying to get it to work, it’ll end up in a land-fill. Contrast that with this: HBR on Patagonia.

This post was originally titled “We are never ever ever getting back together”.

Written by PoojanWagh

January 9th, 2013 at 1:15 pm

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