Technology Warranty Musical Chairs
I just got the following speakers yesterday:
I had to send them back today, because the LCD that’s supposed to show volume/treble/bass didn’t work. No lighty.
I had the option of getting an exchange or refund. However, it seems like Amazon’s exchange means you just buy a duplicate item and send back the defective one. It seemed like I’d be responsible for the shipping charges. The alternative, simply returning for a refund, meant that they’d pay shipping charges.
Returning was very easy: since I still had all the packaging and shipping box from the item, I printed out the UPS slip. put the RMA in the box, taped it up, and took it to a UPS store. At the same time, I ordered a new one, because I really want those speakers (provided they work).
The first set took a month to get here. This second set says it’ll ship on the 23rd. I’m really hoping that they’re not waiting for me to return the defective pair so they can just ship it back to me.
Wonder of wonders. I also found out today that a replacement for a defective 1 TB hitachi drive has been shipped today.
I need to remember around Christmas time that when I buy all this tech crap, I only end up sending a good chunk of it back mid-winter. From now on, I stick to online gambling.
Le Tigre: Deceptacon
Great, high-energy song to work (and work out) to:
[mp3 asins=”B002FU2452″]
Didn’t really care for the rest of the album, though.
Kudos to Barnes & Noble
I recently went back on my previous decision to avoid B&N. There prices on audiobooks were pretty good (compared to both Audible and eMusic). So, I bought this (note the Amazon link):
Swoopo, Psychology, Game Theory, and Regulation
A coworker of mine stumbled upon the web site Swoopo:
My understanding of the web site proceeded in stages:
- It’s ebay
- They’re losing money
- You can game the system
- It’s a gambling site Read the rest of this entry »
Phoenix: Armistice
[mp3 asins=”B00299JKDI”]
Great song. Great album.
Weird Chrome SVG bug
Google Chrome seems to have a bug in its rendering of SVG files. Here’s what it looks like:
Here’s what the same files look like under Firefox:
The HTML file I used to test this is:
The embedded SVG file is:
I’m basically trying to support MathML with SVG as a backup over at the circuit design site. I guess the 7% of visitors that use Chrome will have to deal.
Banning Barnes & Noble (for use of Webloyalty)
Update 2010-1-3
I’m back to using Barnes & Noble. Every now and then, they have an ebook or MP3 audibook that’s way less than either eMusic or Audible. Also, I do know to look out for the WebLoyalty (etc) pitch, so it doesn’t bother me as much now.
Original Post
I’ve been pretty happy with Barnes & Noble as an alternative to Amazon. I just bought What Got You Here Won’t Get You There: How Successful People Become Even More Successful and unfortunately found the following link to Webloyalty
Sigh. I have a hard time leaving Barnes & Noble; their discounts are good, but I’m afraid I might have to because of their affiliation with Webloyalty
Want 4G? Go with ClearWire
It’s clear that ClearWire’s software gives the user a better 4G experience than Sprint.
I’ve been using Sprint’s 4G for almost a week. As I posted before, I didn’t particularly like their connection software popping up their start page every time I connected to their 4G network–especially since I had to connect several times on my train ride into the city. Don’t get me wrong, the Sprint SmartView software will auto-reconnect (although I’m still not sure how I got it to do so) in the background if your 4G signal gets dropped–except every time it does so, there’s the sprint start page again, completely interrupting your work.
I coworker had issues installing SmartView on his Windows 7 64-bit machine. (I’m running 64-bit Vista right now.) He read somewhere that ClearWire’s software will install on Windows 7. Since Sprint and ClearWire are the same 4G network (Sprint divested/invested in ClearWire), the software should work. So, I happily installed ClearWire’s software trying to “upgrade” from SmartView.
It didn’t work. What’s worse is that SmartView refuses to function. Even after a complete de-install/re-install. Even after deleting sections of the windows registry, and the Sprint sub-folder in my %APPDATA% folder. (For those of you who don’t know what registry and %APPDATA% are, be thankful, and just realize I was taking desperate measures to cope with broken software.)
As it turns out, one of our IT guys told us that the 32-bit version of Clear’s software seems to work with Sprint’s 4G network (meaning, it authenticates under a Sprint 4G account–Clear and Sprint have the same network). However, the 64-bit version doesn’t. That didn’t help my Win7-64 friend and I.
What did help immensely was this post at the sprint forums. This guy “manned up” and modified the Clear software so it’ll connect to the 4G network using a Sprint account:
And it worked for me! So, no more trying to get SmartView running again. This software is way better. It’s much smaller and less intrusive. Its default install automatically reconnects when the signal is dropped. It has more updated drivers, and it supports 64-bit Win7. It’ll connect using either the 4G or the 3G modems built into the U300 (which Clear also sells).
The lesson learned here is that Sprint is distracted by 4G. It’s not their main thing. They’re supporting a bunch of other devices, and they don’t invest as much in their SmartView software. However, 4G is all ClearWire does. It shows in their software’s usability.
Just an FYI: there are no guarantees to any of this working for you. Also, the buttons on the clear software “my account”, “my usage”, “my local” won’t work for me because I don’t have a clear account… but that might change.
ClearWire also supports the built-in Intel WiMax radio inside my Lenovo T400. So, I’m going to try out their service as an official subscriber. That means I give up connecting using 3G, but that’s not so bad. It’s almost worse to have the 3G backup, because your 4G connection will imminently drop, the software will connect you on 3G, and you’ll be stuck on 3G unless you manually reconnect to 4G. Also, the U300 works better with a proprietary Y cable (supplied by Sprint/Clear) that allows for more power; it’ll be nice to not have to worry about that cable.
Incidently: if you connect to Clear’s network (using Intel’s proset WiMax utility), you’ll get an offer for a 30-day free trial (until the end of the year)—which you won’t see on their home page or anywhere else. So, it pays to just try to connect and get the offer. You do have to agree that they get to send you emails during the 30-day trial period. I’ll post a follow-up with how ClearWire’s service looks (as an official subscriber), but for right now, I’m much more impressed with ClearWire than with Sprint.
More speed testing on Sprint 4G WiMax
I’m taking the train along Metra’s Milwauke District West. Here’s a test close to the Elgin Station:
That’s right: 5 Mbps down and 1 Mbps up. Except that by the time I reached the next station, the 4G was disconnected. I can’t say that this is due to Sprint’s 4G network, due to their software, or if it’s due to my laptop. Regardless, it’s annoying. I do have a couple firmware updates to install, though. I tried doing it last night, but I’m not exactly sure how to (the button to update didn’t seem to do the job.)
Another thing that’s annoying? After I reconnect, the Sprint Smartview software opens Sprint’s web site in my browser. This is mildly annoying when I have firefox up (it just adds another tab). However, it’s absolutely intolerable when I don’t, because I just want to get back to work, but instead, all of a sudden, firefox pops up with:
I’ve been looking for a way to stop SmarView from doing this, but I haven’t found it yet. Incidently, I had to reconnect twice while writing this post.
OK: make that 4 times. If anyone is wondering, I’m using the U300 (can’t tell if it’s Sierra Wireless or Franklin) modem. It supports both EV-DO and WiMax. It does not automatically hand over. I’ve also tried getting SmartView to auto-reconnect to WiMax, but that doesn’t work either. You have to manually reconnect when disconnected.
Sprint’s Chicago 4G Initial Speed Tests
I’ve been upgraded to Sprint’s 4G WiMax. I’ve tried it for all of 10 minutes. The connection (coming out of downtown on the Metra) was a little spotty. I keep getting disconnected. It’s unlikely but possibly the fault of my laptop (the Lenovo T400 seem to have trouble holding a WiFi connection, but AT&T and Sprint 3G mobile broadband seem fine). Anyway, here’s the speed test results:
1.047 Mbps download isn’t bad. However, I’m extremely happy about the 657 kbps upload. That’s going to be some good VNC.
A little further out (near the Grand/Chicago stop on the Metra Milwaukee District West line), I got the following:
2.3 Mbps down and 731 kbps up. Nice! Hopefully, the connection holds stable.