Poojan (Wagh) Blog

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Technology Warranty Musical Chairs

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I just got the following speakers yesterday:

I had to send them back today, because the LCD that’s supposed to show volume/treble/bass didn’t work. No lighty.

I had the option of getting an exchange or refund. However, it seems like Amazon’s exchange means you just buy a duplicate item and send back the defective one. It seemed like I’d be responsible for the shipping charges. The alternative, simply returning for a refund, meant that they’d pay shipping charges.

Returning was very easy: since I still had all the packaging and shipping box from the item, I printed out the UPS slip. put the RMA in the box, taped it up, and took it to a UPS store. At the same time, I ordered a new one, because I really want those speakers (provided they work).

The first set took a month to get here. This second set says it’ll ship on the 23rd. I’m really hoping that they’re not waiting for me to return the defective pair so they can just ship it back to me.

Wonder of wonders. I also found out today that a replacement for a defective 1 TB hitachi drive has been shipped today.

I need to remember around Christmas time that when I buy all this tech crap, I only end up sending a good chunk of it back mid-winter. From now on, I stick to online gambling.

Written by PoojanWagh

February 19th, 2010 at 12:20 am

Posted in Uncategorized

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