If you haven’t heard it already, listen to this:
This episode of TAL contains some of the best audio I’ve heard.
They describe a study where they place a “bad apple” in a group “acting either like a jerk, a slacker or a depressive. And within 45 minutes, the rest of the group started behaving like the bad apple.”
Except one group was extremely resilient in the presence of this negativity. Turned out that group had a “golden apple”–a guy who “was particularly a good leader, and what he would do was ask questions, and he would engage all the team members, and he would diffuse conflicts.” (10:18)
I want to be that golden apple.